📄️ Dashboards
Read the built-in Agents and Campaigns dashboards: session volume, human-agent handovers, unique users, average messages, communication statuses, and campaign outcomes.
📄️ Deep Analysis
Read AI-driven conversation analysis dashboards: filter by agent or campaign, period, and granularity, drill down from a category to the underlying conversations, and export contacts.
📄️ Custom
Bring your own BI dashboards into the portal: register a dashboard by name and ID, open it from a list shared across your tenant, and edit or delete entries.